VALUING STEWARDSHIP.

We believe that good governance drives better performance, so we actively engage with the companies in our investment portfolio to achieve better results for our customers.

BUILDING FOR TOMORROW.

Long-term investments should be built to last. Our property portfolio is managed with efficiency and durability at the front of our minds.

CREATING A SAVINGS CULTURE.

We are working with a number of third sector partners to help to improve understanding of financial products and the management of personal finances and budgets.

REDEFINING RETIREMENT.

We help many people to save for their retirement. We are working on a number of projects to help to alleviate pensioner poverty.

UNDERSTANDING HEALTH.

We work with a number of third sector partners to improve our understanding of health issues. This ensures our products and services are tailored to meet our customers' needs.

SECURING PEOPLE'S HOMES.

Our products and services give people the opportunity to gain and safeguard a home. And we’re working with the third sector to help to give everyone this opportunity.

MANAGING OVERSEAS GROWTH.

As we generate more profits from our international businesses, we are working to ensure that we apply appropriate CSR policies.

Corporate responsibility report 2010

CEO Introduction

Chief Executive Tim Breedon explains how we are working to improve benefits to our customers and to wider society.

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