Guiding principles.
The following guiding principles help us to integrate responsible behaviours across
the business. The Group CSR Committee reviews these principles at least once a year.
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Legal & General Group PLC : Responsible Business Guiding Principles and Commitments
2011
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Governed by
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With our Customers we commit:
- To help our customers to improve their understanding of our products so they
can decide which product is right for them.
- To provide our customers with clear information so they can reassure themselves
that the product they bought remains right for them throughout their relationship
with us.
- To listen to and act upon customer feedback about our products and services.
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Group Ethics Committee
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For our Investors we commit:
- To promote responsible ESG (Environmental, Social and Governance) business practices
in the companies in which we invest to create long-term value for investors.
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Group CSR Committee
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- We commit to promote the sustainable management of our investment property portfolio,
whatever our mandate, in the belief that enhanced investor returns will be delivered.
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Sustainable Property Investment Committee
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For our Employees we commit:
- To work in close partnership with our recognised trades union Unite and Management
Consultative Forum, when making key decisions.
- To adopt policies and practices which encourage an appropriate work/life balance.
- To apply open and fair processes in major decisions affecting recruitment, promotions,
outsourcing and downsizing.
- To ensure our employees understand and implement correct ethical behaviours.
- To promote and implement our company values.
- To provide a flexible, supportive, healthy and safe working environment.
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Group Equalities Committee
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For our Suppliers we commit:
- To ensure our ′key′ suppliers comply with our sustainable procurement
policy at all times.
- To support suppliers who do not comply with our ‘CSR standards for suppliers’
to facilitate improvements.
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Group CSR Committee
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On our Environmental Impact we commit
- To reduce rather than offset our impact on the environment.
- To integrate environmental legislation across our business.
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Group Environment Committee
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In the communities in which we operate, both in the UK and overseas, we commit:
- To support the community as a whole, especially on grass roots issues where we feel
we can make a difference.
- To partner with Third Sector organisations to campaign for the issues that matter
for our markets and businesses.
- To support and encourage employee involvement in charitable giving, volunteering
and in utilising the resources available to them.
- To manage appropriate CSR programmes to address the ESG (Environmental, Social and
Governance) risks and reputation in our marketplaces.
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Group CSR Committee
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